Terms of Service

1. Purpose

These Terms of Service ("Terms") govern the use of StoreMusic ("the Service"), operated by AGENTONE Inc. (주식회사 에이전트원, Business Registration No. 356-86-03845, "the Company"), and establish the rights, obligations, and responsibilities of the Company and its users.

2. Description of Service

The Service provides a BGM streaming player for businesses.

• Free plan: basic music streaming (may include ads, listening-time limits, or access to only part of the music library)
• Paid subscription (Personal or Premium): ad-free playback, seasonal music, setting your own schedule for Auto by time of day, and store announcements (Personal: first 5; Premium: 20 a month)
• Store music for 8 types of business, each in three moods: calm, relaxed and upbeat

3. User Agreement

A user agreement is established upon completion of account registration. A paid subscription agreement is established when the user agrees to the payment terms and the first payment is completed.

4. Paid Subscription and Payment

• Price: Personal plan KRW 5,500 per month, Premium plan KRW 7,500 per month (VAT included)
• Billing: the card you register is charged automatically on the same day each month, based on your first payment date. In months without that date, you are charged on the last day of the month.
• Price changes: if the recurring amount increases, we will notify you of the change, its effective date, and how to cancel at least 30 days in advance, and obtain your consent where required by law.
• Failed payments: if a payment fails on the billing date, we retry 1, 3, and 7 days later and email you after each failure. If the last retry also fails, the subscription is canceled.
• Cancellation and refunds: you can cancel at any time. Cancellation and refunds follow our Refund Policy.
• For inquiries, please contact help@mystore.music.

Subscribing in the app (Google Play or App Store)

• Price, payment, and renewal: Google Play or the App Store charges the price shown in the app for your country. The subscription renews automatically at the same price for the period you chose (1 month or 1 year). The web payment terms above (price, billing date, failed payments) do not apply.
• Free trial: In some countries, first-time subscribers may get a free trial for a set period (once per store account). The trial length and the price after the trial are shown in the app before you subscribe. Unless you cancel at least 24 hours before the trial ends, it converts to a paid subscription and you are charged automatically.
• Cancellation and refunds: Cancel in the subscription settings of Google Play or the App Store. Refunds follow each store’s refund policy and process. We cannot directly refund payments made through a store.
• If you log in on the web with the same account, the plan you bought in the app also works on the web. Deleting your account does not cancel a store subscription automatically, so please cancel it in the store.

5. Scope of Use

• One Premium plan subscription is intended for use at one store (business location), and music can be played on only one device at a time with the same account.
• The Personal plan is a paid subscription for the member's own personal listening, such as at home, and may not be used to play music to customers or staff at a store or other business premises. To use the Service at a business, subscribe to the Premium plan.
• The benefits given to members until June 30, 2027 (Korea time), no ads and seasonal music, may also be used in a store or other business.
• If playback starts on another device with the same account, playback on the device that was playing first stops automatically.
• To use the Service at multiple stores, a separate subscription is required for each store.
• Members may not share, transfer, or lend their account to another person or another store. If this is violated, the Company may restrict use after giving prior notice.

6. Service Interruption

The Service may be temporarily suspended due to system maintenance, technical issues, or other unavoidable circumstances. We will provide advance notice whenever possible.

7. Limitation of Liability

StoreMusic is not liable for damages caused by force majeure such as natural disasters, damages arising without our intent or negligence, or damages resulting from causes attributable to the user.

8. AI-Generated Content

All music in StoreMusic is original music created by the Company with AI music generation tools under paid commercial accounts, and we disclose that it is AI-generated. The music is not registered with any music copyright collecting society (such as KOMCA, ASCAP, BMI, or PRS). We grant you a non-exclusive, revocable license to stream this music as background audio within your business premises for as long as you use the Service. However, under Section 5 (Scope of Use), the Personal plan may not be used at a business. You may not download, redistribute, resell, or sublicense the music outside the Service. Whether a business must pay public-performance fees depends on the laws and collecting-society rules of its country, and the Company does not guarantee that no such fees apply. The music is provided 'as is', and the Company does not warrant that any track is entirely free of similarity to other works.

The announcements feature turns text you enter into speech using AI voice synthesis, and we disclose that these voices are AI-generated. You are responsible for the content of your announcements and how you use them at your business. The number of announcements you can play depends on your plan (1 on Free and Personal, 30 on Premium). If your Premium plan ends or you use a plan with fewer announcements, you can play only that many; the others are kept, not deleted, and can be used again if you subscribe to the Premium plan again.

9. Contact Us

For service-related inquiries: help@mystore.music